How to Find Missing Serial Number on G-DRIVE ArmorATD

Description

Some of these drives shipped without a serial number on the 1, 2 and 5TB models.

Affected Products

• SDPH81G-001T-GBAND
• SDPH81G-002T-GBAND
• SDPH81G-005T-GBAND
• SDPH81G-001T-ZBAND
• SDPH81G-002T-ZBAND
• SDPH81G-005T-ZBAND

Resolution

The serial number can be found in two ways.

• Sticker on the retail box.
• Barcode on the back of the drive.



• A barcode scanner is needed. Download a barcode scanner app for iOS or Android.

Please Contact Support. if the box is not available or the barcode cannot be scanned.