Steps to Resolve Share Access Failure Message No Permissions To Use Network Resource on Windows On My Cloud and My Cloud Home

Description

You might not have permission to use this network resource.The network address is invalid may be seen.
This happens when Windows Settings or Resources may not be running or needs to be changed.

Resolution

Credential Manager

1. Open Credential Manager.
   
   


2. Click Add a Windows Credential.
   
   


3. Enter the Device Name or IP Address.
   Add the User name and Password.
   Click OK.
   
   


4. IMPORTANT:
   • The IP address may change if it is DHCP.
   • Use the device name to avoid issues with IP address.

Networking Services

Make sure these Windows Services are running and set to Automatic.

1. Open Services.
   
   
   • Computer Browser
   • DHCP Client
   • DNS Client
   • Function Discovery Resource Publication
   • Network Location Awareness
   • Plug and Play
   • SSDP Discovery
   • Storage Server
   • Server
   • TCP/IP NetBIOS Helper
   • UPnP Device Host
   • Workstation
2. Right-click the service.
   Click Properties.
   
   


3. Select Automatic.
   Click Apply.
   
   


4. Make sure the service is Running.
   Click OK.
   
   


5. Reboot Windows.

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