Steps to Add Users and Turn On Cloud Access on WD Cloud OS 5

Add a Local NAS User

Add a local NAS user account.

1. Access the Dashboard.
   
   Need more help?
   Answer ID 29818: How to Access the My Cloud OS 5 Administrator Dashboard
    
2. Click Users.
    

   



3. Click Add User.
    

   



4. Enter a User Name, Description, Password and Confirm Password.
   Click Apply.
    

   



5. Select the User in the left pane.
   Set permissions for the new User Read/Write, Read Only, or Deny Access.
   
   
   IMPORTANT:

   Cloud Users MUST have Read Access to at least one share.

   
    

   




 
6.  

Remove a Local NAS User

1. Access the Dashboard.
   
   Need more help?
   Answer ID 29818: How to Access the My Cloud OS 5 Administrator Dashboard
    
2. Click Users.
    

   



3. Select the User.
   Click the Remove User icon.
   Click OK.
   
   

   The login for the User will be removed. The users share will be there and other users can access it.

   
    

   




 
4.  

Turn On Cloud Access

1. Access the Dashboard.
   
   Need more help?
   Answer ID 29818: How to Access the My Cloud OS 5 Administrator Dashboard
    
2. Click Cloud Access.
    

   



3. Click admin
   New user: Click Create Account.
   Account exists: Click Sign In.
    

   

4. Enter an Email address and Password.
   Click Continue.
    

   





 
5.  
6. Click Next.
    

   





 
7.  
8. Click Agreed to share or Do not share.
    

   

   
    
9. Check the email inbox for the verification email.
   Click Verify your email.
   The email will come from noreply@accounts.westerndigital.com.
   Check the junk folder if not found in the inbox.
   
   IMPORTANT:
   Account verification is not required if user is already exists and verified.
    

   





 
10.  
11. Verify the Cloud Service is Enabled and the admin email address is signed in.
    
    IMPORTANT:
    Indexing of content will start when Cloud Service is turned on.
    
    Need more help?
    Answer ID 30182: WD Cloud Indexing in Progress Message
     

    




 
12.  

Turn On User Cloud Access

The Invite button will be grayed out unless the 'admin' user has logged in with their Cloud Access account.

1. Access the Dashboard.
   
   Need more help?
   Answer ID 29818: How to Access the My Cloud OS 5 Administrator Dashboard
    
2. Click Cloud Access.
    

   



3. Select a user.
   Click Invite.
    

   





 
4.  
5. Enter the email address of the user.
   Click on Send.
    

   





 
6.  
7. Users with an account: email will show the SIGN IN.
   Users with no account: email will show the CREATE ACCOUNT.
    

Turn Off User Cloud Access

1. Access the Dashboard.
   
   Need more help?
   Answer ID 29818: How to Access the My Cloud OS 5 Administrator Dashboard
    
2. Click Cloud Access.
    

   



3. Select a user.
   Click the Trashcan.
   
   IMPORTANT:

   The Trashcan will be grayed out unless the 'admin' user has logged in with their Cloud Access account.

   




 
4.